Privacy Policy – The DUI Experts
Effective Date
12-03-2026
Introduction
The DUI Experts (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, services, and communications (collectively, the “Services”). By accessing or using our Services, you agree to this Privacy Policy.
Information We Collect
We may collect personal information such as name, email address, phone number, mailing address, driver’s license information, payment information, and case-related information related to DUI incidents or DMV hearings. We may also collect device information, IP address, browser type, usage activity, and communication records including emails, SMS messages, and call recordings.
How We Use Your Information
We use your information to provide DUI guidance, coordinate DMV administrative hearing scheduling and representation, facilitate referrals to service providers including California DUI Advocates, attorneys, insurance agencies, DUI programs, and ignition interlock companies, process payments, communicate with you about services, improve our platform, and comply with legal obligations.
SMS Communications
By providing your phone number, you consent to receive SMS messages from The DUI Experts regarding DMV hearing scheduling, service updates, reminders, and related services. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase.
Information Sharing
We do not sell your personal information. We may share your information with trusted service providers when necessary to provide services you request, including California DUI Advocates for DMV hearing scheduling and representation, attorneys, insurance providers, DUI programs, ignition interlock providers, payment processors, and technology partners.
Data Retention
We retain personal information only as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements.
California Privacy Rights
If you are a California resident, you may have the right to request access to personal information we hold about you, request corrections, request deletion, and obtain information about how your data is used under the California Consumer Privacy Act (CCPA/CPRA). Requests can be submitted using the contact information below.
Data Security
We implement reasonable security measures designed to protect your personal information. However, no transmission of data over the internet can be guaranteed to be completely secure.
Government Affiliation Disclaimer
The DUI Experts is a private company and is not affiliated with or endorsed by the California Department of Motor Vehicles or any government agency. We provide guidance, administrative assistance, and referrals to independent service providers.
Contact Information
The DUI Experts
13507 Telegraph Rd. Ste. A
Whittier, CA 90605
Phone: (877) 750-5455
Email: admin@theduiexperts.com